As large sums of money are tied up in print and paper purchasing, it makes sense not only to choose the right suppliers but also to ensure that relationships with them are nurtured and managed to achieve the best possible outcomes.
Our wide experience in this area, gleaned over many years, can be brought to bear for your company's benefit in the following areas:-
Supplier selection processes
Evaluating existing supply
Monitoring, managing, improving supplier performance
Quality control throughout the workflow (internal/external)
Supplier selection processes:-
- establishing criteria (formal accreditations, service levels or capabilities) with you to assess and identify suppliers most appropriate to your needs
- carrying out credit checks and site visits and delivering a fully comprehensive report to aid you in your selection decision
- all helping to save you time, and effort, and resource
Evaluating existing supply
- assessing supply offers in terms of quality/cost/service versus your requirements
- ensuring you get the best all-round value against pre-agreed criteria
Monitoring, managing, improving supplier performance
- creating a "toolkit" unique to your circumstances
- monitoring your suppliers through use of agreed KPIs
- evaluating their compliance to your contract or SLA
- carrying out regular review meetings
- all with the aim of continuous improvement and fewer costly disputes
Advising on establishing, building and maintaining supplier/client relationships
- facilitating two-way feedback to create a "win-win" outcome
- establishing, building and maintaining quality control throughout the workflow
- putting in place processes to ensure consistent results
- creating appropriate Service Level Agreements to cover volume, capacity, scheduling, timely delivery, quality control, communication
- thereby avoiding common areas of dispute